User Agreement
### Chapter 1 General Provisions
**Article 1 Purpose**
These Terms and Conditions are established to clarify the rules for the use of games and related ancillary services (hereinafter referred to as ""Game Services"") provided by the Company in the mobile device environment, and to regulate the rights, obligations, and responsibilities between the Company and the User.
**Article 2 Definition of Terms**
The definitions of important terms used in these Terms and Conditions are as follows:
- **Company**: The business entity responsible for providing the Game Services.
- **User**: An individual who has agreed to these Terms and Conditions and has been granted the right to use the Game Services, without the need to become a member.
- **Game Services**: The games and related ancillary services provided by the Company to Users through various wired and wireless devices such as smartphones, TVs, tablets, and PCs.
- **Temporary Member**: A user who does not link or authenticate accounts with external accounts or uses the service through guest login mode.
The definitions of other terms used in these Terms and Conditions shall be determined in accordance with relevant laws and regulations and industry practices.
**Article 3 Statement and Modification of Terms and Conditions**
- The Company shall display the content of these Terms and Conditions within the Game Services or on the official website to facilitate easy understanding by Users.
- The Company reserves the right to modify these Terms and Conditions without violating relevant laws and regulations.
- When modifying the Terms and Conditions, the Company shall clearly indicate the effective date and the revised content, and notify Users at least 7 days in advance (30 days in advance for modifications that are disadvantageous to Users or involve significant changes). Notification methods include, but are not limited to, in-game announcements and official website announcements.
- Before the revised agreement takes effect, the Company shall confirm whether Users agree. If Users do not explicitly express refusal during the notification period, it shall be deemed that they agree to the revised agreement. If Users do not agree, they may terminate the Game Service contract with the Company.
**Article 4 Operating Policy and Other Non-contractual Norms**
- To implement the provisions of these Terms and Conditions, protect the rights and interests of Users, and maintain the order of Game Services, the Company may establish a Game Service Operating Policy (hereinafter referred to as ""Operating Policy"").
- The Company shall ensure that Users can view the content of the Operating Policy by publishing it within the Game or providing a link page.
- For revisions to the Operating Policy that may cause significant changes to Users' rights or obligations, or have the same effect as modifying the content of these Terms and Conditions, the procedure of Article 3 shall be followed. However, if the revision content falls under any of the following circumstances, it may be announced in advance in the manner of the second item:
- Matters specifically entrusted within the scope of the revised terms;
- Matters unrelated to the rights and obligations of Users;
- Revisions where the content of the Operating Policy is essentially unchanged and within the scope that Users can foresee.
- Matters not covered in these Terms and Conditions and their interpretation shall be governed by relevant laws and regulations and industry practices.
### Chapter 2 Formation of the User Agreement
**Article 5 Application for Use and Method**
- Users may download and install the application provided by the Company, or agree to these Terms and Conditions through the network and apply for the use of Game Services by filling in true information.
- Paid premium services within the Game Services are only available for use on the device where the Game Service application has been downloaded or installed.
- For services subject to age restrictions, Users must be of the legal age to use them. Users must confirm their age before applying. If the User is a minor, they must obtain the consent of their guardian. Any application, payment, or other actions taken by the User are deemed to have obtained the guardian's consent.
**Article 6 Acceptance and Limitations of Application for Use**
- In the absence of reasonable cause, the Company shall accept applications for use in the order received, thereby establishing a contract for use.
- The Company has the right to refuse applications for use in the following circumstances:
- Applications made in violation of Article 5;
- False content in the application form or failure to meet application requirements;
- Applications made for the purpose of disrupting social order, peace, or customs;
- Intention to use Game Services for improper or profit-making purposes;
- Other similar reasons deemed unsuitable for approval.
- In the following circumstances, the Company may reserve the right to accept applications until the issue is resolved:
- Insufficient Company facilities or technical obstacles;
- Game Service failure;
- Other similar reasons making it difficult to accept applications.
- For the convenience of Users, the Company provides a temporary membership function. However, if the following situations occur during the use of the temporary membership, account information may be deleted or records may not be accessible, and temporary membership account information cannot be associated or transferred later. The Company does not guarantee the recovery of account information and is not responsible for compensation, unless due to the Company's intentional or gross negligence:
- Changing mobile devices;
- Modifying or resetting mobile devices;
- Deleting applications on mobile devices.
**Article 7 Personal Information Processing Policy**
The Company strictly complies with relevant laws and regulations and strives to protect Users' personal information (including registration information). In addition to complying with relevant laws and regulations, the protection of Users' personal information shall also follow the Personal Information Processing Policy separately announced by the Company.
### Chapter 3 Obligations of the Contracting Parties
**Article 8 Obligations of the Company**
- Comply with relevant laws and regulations and faithfully exercise the rights and fulfill the obligations stipulated in these Terms and Conditions.
- Establish a security system to protect Users' personal information (including credit information), ensure the safe use of services, and publicly disclose the Personal Information Processing Policy. Except as provided in these Terms and Conditions and the Personal Information Processing Policy, the Company shall not disclose or provide Users' personal information to third parties.
- Strive to provide continuous and stable services. In the event of equipment failure or data loss due to service improvement, the Company shall make every effort to repair or restore without delay, except for reasons beyond the Company's control such as natural disasters, emergencies, defects, and obstacles that cannot be resolved with current technology.
**Article 9 Obligations of Users**
- Users shall not engage in the following behaviors:
- Providing false information when applying or changing;
- Stealing others' information;
- Impersonating the Company's employees, operators, or other relevant personnel;
- Altering information posted by the Company;
- Sending or publicly disclosing information (computer programs, etc.) prohibited by the Company;
- Creating, distributing, using, or advertising computer programs or devices not provided or approved by the Company;
- Infringing upon the Company's and other third parties' copyrights and other intellectual property rights;
- Damaging the Company's and other third parties' reputation or interfering with their business operations;
- Posting indecent speech, violent content, or other information that violates public order and good customs;
- Disposing of game data (accounts, characters, game items, etc.) for a fee (transfer, sale, etc.) or using it as an object of rights (providing guarantees, renting, etc.);
- Guiding or advertising the aforementioned behaviors;
- Using Game Services for profit-making, commercial advertising, and political activities without the Company's consent;
- Engaging in behaviors prohibited by laws and regulations or violating good customs and social norms.
- Users are responsible for confirming and complying with the provisions of these Terms and Conditions, as well as important notices and the Company's notifications related to Game Services.
- Users shall comply with the specific types of restrictions on user accounts, characters, and communities clearly stated in the Operating Policy.
- Users are responsible for all consequences arising from the misuse or negligence in managing their usernames and passwords.
- Users shall not engage in behaviors listed in Article 20, Paragraph 1, related to the use of services.
- Users are responsible for managing their mobile phone devices, and any damages arising from allowing third parties to use them are the responsibility of the Users.
### Chapter 4 Use of Services
**Article 10 Changes to Services and Modifications to Content**
- Users shall use the Game Services in accordance with the Terms and Conditions, operating policies, and game rules set by the Company.
- The virtual game world created by the Company, the Company has comprehensive rights to produce, change, maintain, and repair game content.
- The Company takes necessary measures to protect the game world from the real world and maintain the order and gameplay.
- If there is a reasonable cause, the Company may modify (patch) the Game Services according to operational or technical needs. When modifying, the Company will notify Users through relevant game websites, applications, etc. However, if it is unavoidable to make changes (such as fixing errors, emergency updates, etc.) or if the changes do not constitute significant modifications, the Company may notify Users after the fact.
**Article 11 Provision and Suspension of Services, etc.**
- Game Services are原则上 provided 24 hours a day, 365 days a year, unless there are special business or technical issues.
- In any of the following circumstances, Game Services may not be provided for a certain period of time, and the Company has no obligation to provide them during that period:
- Maintenance, replacement, regular inspection of computers and other information and communication equipment, or modification of game content and services;
- To deal with electronic infringement incidents such as hacking, communication accidents, abnormal user game behavior, and unexpected instability of services;
- When prohibited or restricted by relevant laws, government policies, and business organization self-regulation standards at specific times or in specific ways;
- When it is impossible to provide normal services due to natural disasters, emergencies, power outages, service facility failures, or excessive use of services;
- Due to significant management needs of the Company, such as division, merger, business transfer, business termination, or deterioration of the profits of the relevant Game Services.
- When suspending services, the Company shall notify Users of the suspension date, reason, compensation conditions, etc. at least 30 days before the suspension date through the initial screen of the game application or its connection screen. However, this does not apply if the Company cannot control the reasons and cannot notify in advance.
- The Company shall not be liable for any damages caused by the use of free services provided by the Company, except for damages caused by the Company's intentional or gross negligence.
- For premium services, if the Company stops or causes a service interruption for more than 4 hours a day without prior notice due to the Company's reasons, the Company will extend the usage time corresponding to 3% of the service interruption time for free (only applicable to accounts with continuous use contracts), and Users cannot claim separate compensation from the Company. However, if the Company notifies the service interruption in advance due to server maintenance or other reasons, but the interruption time exceeds 10 hours, the usage time will be extended for free for the exceeded time, and Users cannot claim separate compensation from the Company.
- In the circumstances of items 3 to 5 of paragraph 2, the Company may suspend all Game Services due to technical and operational needs and shall notify Users 30 days in advance through the Game Service or its connection screen and use the notification method of paragraph 3. If it is not possible to notify in advance due to special circumstances, it can be notified afterwards.
- When the Company terminates the Game Service in accordance with item 6, Members shall not claim compensation for damages related to free services, premium services with no remaining usage period, continuous paid use contracts, or regular paid items. However, unused or expired premium items will be processed in accordance with relevant laws and regulations.
- In the case of item 6, the Company will set a period of 30 days or longer after the service interruption and establish and operate a dedicated window and other customer response measures during that period to implement the refund procedure of paragraph 3.
**Article 12 Provision of Information**
- The Company will display information related to probability items that must be displayed according to the ""Game Industry Promotion Act"" and other relevant laws and regulations within the Game Service or its connection screen. The specific display method shall be in accordance with the relevant laws and regulations.
**Article 13 Collection and Notification of Information, etc.**
- The Company may save and store all information related to Users' use of Game Services. The Company will only allow Users to view this information when it deems it necessary to mediate user disputes, handle complaints, or maintain game order, and the information shall be held only by the Company. Third parties not authorized by law shall not access it.
- If the Company views chat information, it will notify Users of the reason and scope in advance. However, for the investigation, handling, confirmation, and relief of account theft, cash transactions, verbal abuse, in-game fraud, Bug abuse, and other deceptive acts, as well as serious violations of current laws and regulations and the provisions of Article 9 of these Terms and Conditions, if it is necessary to view Users' chat information, the Company will notify Users of the reason for viewing the chat information and the part of the information related to Users after viewing.
- To improve the quality of Game Services, the Company may collect information such as the model name, operating system version, routing information, and phone number of Users' PCs, mobile phones (smartphones), and mobile devices equipped with smart OS.
- When notifying an unspecified number of Users, the Company may use Users' email addresses, electronic memos, direct messages within the Game Service, or text messages (LMS/SMS).
- When notifying all Users, the notification in the previous paragraph may be replaced by posting it within the Game Service for more than 7 days or presenting a pop-up screen.
**Article 14 Use of Products**
- The Company may provide free services and paid services to Users, and Users may choose and use them.
- The use of Game Services shall be paid according to the methods specified by the Company.
- Users must pay the usage fee truthfully in order to use premium services. When downloading applications or using services through the network, additional data call charges determined by the mobile carrier they have subscribed to may be incurred.
- Users may purchase premium services according to the policies of the Company or each application store, and there may be differences in usage terms (such as payment amounts) due to policy differences in different distribution channels. The purchase price and payment method of premium services shall be executed according to the methods and policies determined by the Company, mobile carriers, and application stores.
**Article 15 Attribution of Copyrights, etc.**
- The copyright and other intellectual property rights of the content provided by the Company within the Game Services belong to the Company or the provider.
- Users shall not use the information obtained through the Game Services provided by the Company for commercial purposes or allow any third party to use it by copying, transmitting, publishing, distributing, broadcasting, or other methods without the prior consent of the Company.
- Users may view all materials and information (hereinafter referred to as ""User Content""), including communications, images, sounds, and dialogue texts displayed in the game or uploaded and transmitted by Users or other Users through the game client or Game Services. The Company allows the use in the following ways and conditions:
- Use, edit, change the format, and other modifications of related User Content (can be used in any form, including publication, reproduction, performance, transmission, distribution, broadcasting, and creation of secondary works), without restrictions on the period of use and region;
- Without the prior consent of the User who created the User Content, it shall not be sold, rented, or transferred for the purpose of transactions.
- If the Company determines that the content posted or registered by the User within the Game Services falls under the prohibited acts stipulated in Article 9, it may delete, move, or refuse to register it without prior notice.
- The Company has all rights to the copyrighted works provided in its services, including characters, items, and game coins that Users create or acquire while using the service. The ownership of characters, items, game coins, etc. belongs to the Company, and the right to use the service belongs to the User who has paid for the digital content.
- Characters, items, game coins, etc. created or acquired while using the Company's services are intangible tools provided for the service and are not currency and do not have exchange value. Users have the right to use them within the Company's service for a certain period of time and cannot transfer or sell them.
- The Company may adjust part or all of the characters, items, game coins, etc. provided for free as needed for service operation.
- The use validity period for all characters (avatars), items, game coins, etc. is 365 days (1 year) from the date of purchase, and the right to use may be restricted after the period expires, except for those with a separate validity period set by the Company.
**Article 16 Advertisement Posting and Transactions with Advertisers**
- The Company may provide various information, including commercial advertising information deemed necessary, to Users through pop-up windows, application downloads, game guides, etc. when Users use the service. Users may unsubscribe from advertising information at any time, and the Company will no longer provide advertising information after Users choose to unsubscribe.
- The services provided by the Company include various banners and links, which are usually linked to pages on other websites based on contracts with advertisers.
### Chapter 5 Subscription Cancellation, Termination/Rescission of Contract, and Restrictions on Use
**Article 17 Subscription Cancellation, etc.**
- According to the Content Industry Promotion Act and the Content User Protection Guidelines, Users who have purchased the Company's premium services may withdraw their subscription within 7 days after purchase.
- Users may not withdraw their subscription against the Company's will in any of the following circumstances. However, this does not apply if the purchase contract includes divisible content and the remaining part does not fall under any of the following:
- Paid content that is used or applied immediately after purchase;
- Content that triggers the use of additional benefits when provided;
- Behavior of opening content that can be considered as use or determining its utility upon opening.
- For content that cannot be unsubscribed, the Company shall clearly indicate this fact in a place where Users can easily see it, and also clearly indicate when it is difficult to provide a trial product of the relevant content or when providing a trial product. The Company will take measures to ensure that Users' right to withdraw subscriptions is not hindered.
- Refunds shall be processed in accordance with the refund operation policies of the Company or each application store.
- If the content of the paid service is different from the displayed or advertised content or is implemented differently from the contract content, Members may return the service within 3 months from the date of purchase or the date on which the paid service becomes available, or within 30 days from the date on which the Member knew or could have known of the fact.
- Users may request to withdraw subscriptions or refunds verbally, in writing (including electronic documents), or via email, and the Company may require additional proof after confirming the purchase details in order to refund the purchase price.
- If the reason for withdrawal or refund is due to the Company's reasons, such as the termination of the service, the Company shall bear the cost of refunding the purchase price. In other cases, the refund will be processed after deducting the profits obtained by the User from the use of premium services and the refund fee.
- Refunds will be processed within 3 business days from the date the Company responds to the User's refund request, and if the refund is not possible, the Company will notify the User in advance. For payment methods that require confirmation of receipt, the refund will be processed within 3 business days from the date of confirmation of receipt.
- When minors enter into a paid service purchase contract on a mobile device, the Company shall notify that the minor or the legal representative may terminate the contract without the consent of the legal representative. If a minor enters into a contract to purchase a service without the consent of the legal representative, the minor or the legal representative may terminate the contract with the Company. However, if the minor purchases the paid service with property that the legal representative has permitted to dispose of within a certain scope, or if the minor deceives the minor into believing that he or she is an adult or that he or she has the consent of the legal representative, the contract cannot be terminated.
- Whether the party to the paid service purchase contract is a minor shall be determined based on the mobile device used for payment, the payment executor information, the name of the payment method, etc. The Company may also request the submission of documents that can prove the minor and the legal representative in order to confirm the rationality of the termination.
- If the refund is delayed in accordance with the procedures in item 6, the Company shall also pay the delay compensation for the relevant period in accordance with the Act on Consumer Protection in Electronic Commerce, etc., in addition to the refund payment.
- To prevent the illegal use of premium services, the Company will not refund virtual currency, characters, or items received from others, or virtual currency, characters, or items provided free of charge by the Company for events, and they will be destroyed in full upon termination of use.
- In the event of theft of personal information or payment information, or payment fraud, etc., no refund will be made. In this case, personal information can only be accessed through the investigative agency's investigation data provision procedure in accordance with relevant laws.
**Article 18 Refund of Overpayments**
- When an overpayment occurs, the Company shall refund the full amount of the overpayment using the same method used by the User for payment. If it is not possible to refund through the same method, the Company shall notify the User in advance.
- If the overpayment is due to the Company's reasons, the full amount of the overpayment shall be refunded; if it is due to the User's reasons, the costs incurred by the Company in refunding the overpayment shall be borne by the User.
- If the Company refuses to refund the overpayment claimed by the User, the Company shall have the responsibility to prove that the usage fee has been correctly charged.
- The Company shall handle the refund procedures for overpayments in accordance with relevant laws and regulations.
**Article 19 Termination of the Service Agreement**
- If the User wishes to terminate the Service Agreement, he/she must use the withdrawal function within the application provided by the Company or submit a Service Termination Application Form.
- The processing of personal information at the time of withdrawal shall be in accordance with the Company's Personal Information Processing Policy.
- If the User wishes to terminate the Service Agreement for any of the following reasons, the Company must notify the User of its intention at least 30 days before termination and provide the User with an opportunity to express his/her opinion:
- The User violates the usage restriction regulations or fails to resolve the restriction reasons within the restriction period;
- The competent authority of the game operation location requires termination of use;
- The User does not respond to the statement of opinion without justifiable reasons;
- The application is made in another person's name or the Service Agreement is concluded by falsely stating the contents of the application or attaching false documents.
- For Users whose Service is terminated in accordance with the provisions of item 3, the Company may restrict their application for Service use for a certain period of time.
**Article 20 Restrictions on Use**
- If the User falls under any of the following circumstances, the Company may restrict the use of the Service and take legal action, terminate the Service Agreement, or suspend the Service for a certain period of time. In some cases, it may be impossible to use the entire Service:
- It is determined to be a prohibited act stipulated in Article 9;
- Abusing the Company's program errors or obtaining virtual currency, game items, game coins, etc. through abnormal means;
- Harassing or threatening other Users, or continuously causing pain or inconvenience to specific Users;
- Objectively judged to be related to a crime;
- After starting to use the Service, there is no Service login record for more than 3 months based on the last access date;
- Violating these Terms and Conditions and other policies or operating rules established by the Company.
- When the Company restricts a Member's use of the Game Service, it shall notify the Member of each item in writing, by email, or by posting it on the Game's initial screen, including the reasons for the use restriction, the type and period of the use restriction, and the method of filing an objection.
- If a User wishes to object to the Company's use restriction, he/she must submit an objection application stating the reason for objecting to the Company's use restriction to the Company in writing, by email, or by a similar method within 15 days from the date of notification.
- The Company that receives the objection application in item 3 must respond to the User's reason for objection in writing, by email, or by a similar method within 15 days from the date of receipt. If it is difficult to respond within 15 days, the Company shall notify the User of the reason and the processing schedule.
- The Company must take corresponding actions according to the content of the response in item 4.
- Members may take self-restriction measures for their Game use through the User Protection Program or by submitting a separate application.
- To prevent Members from becoming addicted to Games, the Company may implement the User Protection Program according to the degree of Member addiction and gradually restrict the Member's Game use methods, use time, and number of uses. If an overly immersed Member refuses to apply for the User Protection Program, the Company may suspend the Service, and the details shall be in accordance with the User Protection Program Policy.
- In any of the following circumstances, the Company may restrict the use of the Member's account and the related Member's account as a temporary measure until the investigation of the problem is completed. In this case, the Company will compensate for the premium service for a limited period, and may not compensate if the Member is determined to be an illegal actor:
- When a legitimate report is received that the Member's payment information, personal information, Member ID, etc. are helpful;
- When there is a reasonable suspicion of illegal activities, such as using illegal programs or working in a workplace;
- When temporary measures for the account are necessary for other reasons.
### Chapter 6 Compensation for Damages and Other Matters
**Article 21 Compensation for Damages**
- The Company compensates Users who suffer damage due to the destruction, damage, or deletion of digital content caused by a significant defect in the Service by restoring the content or recharging virtual currency. However, the Company shall not be liable for any damages caused by the User without the Company's intent or negligence.
- In accordance with the Content User Protection Guidelines, the Company handles refunds and compensation for losses caused by the termination of the contract in Article 19.
- If a User's use is restricted or terminated in accordance with Article 20, the User shall lose all rights to use the digital content, and the Company shall not be responsible for refunding the purchase price.
- If a Member violates these Terms and Conditions and causes damage to the Company, the Member shall compensate the Company for the damage.
- If specific digital content is lost due to changes or suspension of the Service, the Company shall notify Users at least 30 days in advance within the Service or on the Company's website, and shall notify Users in accordance with the method of Article 13, Paragraph 3. Only Users who have purchased digital content with remaining usage rights shall be compensated with equivalent new digital content or virtual currency, and the usage period shall be the remaining period of the digital content.
**Article 22 Company's Liability**
- The Company shall not be liable if it cannot provide the Service due to war, events, natural disasters, emergencies, technical defects that cannot be resolved with current technology, or other force majeure reasons.
- The Company shall not be liable for the suspension, interruption, or termination of the Game Service due to the User's fault.
- The Company shall not be liable for any damage caused to the User due to the interruption or failure to provide normal telecommunications services by the telecommunications service provider, unless the Company is intentionally or grossly negligent.
- Unless the Company is intentionally or grossly negligent, the Company shall not be liable for the reliability and accuracy of information, data, and facts posted or transmitted by the User related to the Service.
**Article 23 Dispute Resolution**
- Considering the convenience of Users, the Company provides information on how to express opinions or complaints within the Game Service or on its connection screen, and has dedicated personnel to handle User opinions and complaints.
**Article 24 Jurisdiction and Governing Law**
- These Terms and Conditions are governed by and interpreted in accordance with the laws of the Company's location, and any dispute litigation between the Company and the User shall be filed with the competent court in accordance with the procedures stipulated by the laws of the Company's location.
### Supplementary Provisions
**Article 1 Effective Date**
- These Terms and Conditions shall be effective from 01/01/2025.
Mail to sanheravandat@gmail.com